Privacy Policy
Hueance (“we,” “our,” “us”), operated under Proshark Private Limited, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services. By accessing Hueance, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
When you interact with us, we may collect personal details, including:
Name, email address, phone number
Billing address and payment details (processed securely by third-party payment providers)
Account login credentials
Any information you voluntarily provide during sign-ups, surveys, or customer support interactions
1.2 Non-Personal Information
We collect certain non-personal data automatically, such as:
Browser type, device information, and operating system
IP address and geographic location
Website usage data, such as page visits and interactions (collected via cookies and tracking technologies)
2. How We Use Your Information
We use the collected data for the following purposes:
To provide and enhance our design services
To process payments and manage subscriptions
To improve user experience through analytics and personalization
To send service-related communications, updates, and promotional materials (with opt-out options)
To comply with legal obligations and enforce our terms
3. How We Share Your Information
We do not sell your personal data. However, we may share it with:
Third-Party Service Providers: Payment processors, analytics providers, and cloud storage services that help us operate.
Legal Authorities: If required by law, to comply with legal processes or to protect our rights and users.
Business Transfers: In the event of a merger, acquisition, or business sale, your data may be transferred to the new entity.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online service is 100% secure, and we encourage users to take personal security precautions.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
Access & Update: Request access to your personal data and update incorrect information.
Opt-Out: Unsubscribe from marketing emails and promotional messages.
Data Deletion: Request the deletion of your personal data (subject to legal and contractual obligations).
Restrict Processing: Limit the use of your data for specific purposes.
To exercise these rights, please contact us at info@hueance.com
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes are made constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Proshark Private Limited
Hueance
PROSHARK PRIVATE LIMITED
At ProShark Pvt Ltd, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
Personal Information: This includes details such as your name, email address, phone number, and any other information you provide to us when filling out forms or interacting with us directly.
Non-Personal Information: This includes browser type, IP address, location data, and other technical information related to your visit to our website, collected automatically via cookies or similar tracking technologies.
Cookies: We use cookies to enhance your experience on our website. Cookies are small text files stored on your device to help us analyze web traffic, improve site functionality, and personalize your experience. You can disable cookies in your browser settings, but this may affect your use of certain features on our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide our services, including event management and coordination, and to communicate with you about our offerings.
To respond to inquiries, provide customer support, and resolve any issues or concerns.
To improve our website’s performance, usability, and user experience.
To send you promotional materials, updates, and newsletters (only if you have consented to receive them).
To process transactions or payments, where applicable.
To comply with legal obligations or protect our rights and interests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business or delivering services to you. These third parties will be bound by confidentiality agreements and will only use your data to perform specific tasks on our behalf.
We may also share your information:
If required by law or to comply with legal processes.
To protect the rights, property, or safety of ProShark Pvt Ltd, its customers, or the public.
4. Data Security
We take reasonable precautions to protect the confidentiality and security of your personal information. We implement industry-standard security measures, including encryption and secure servers, to protect against unauthorized access, loss, misuse, or alteration of your personal data.
However, no data transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request corrections to any inaccurate or incomplete personal information.
Deletion: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal obligations).
Opt-out: You may choose to opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in the communication.
To exercise these rights, please contact us at info@proshark.in.
6. Links to External Websites
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any websites you visit.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
ProShark Pvt Ltd
Chromepet, Chennai
Email: info@proshark.in